Our services are based on 3 major points:
An excellent reputation of personal services, quality and value through extensive research and a comprehensive database backed up by over twenty years of experience in the travel industry. Our sales team timeously conduct site inspections and product familiarisations so that they are up to date with latest changes, upgrades to provide the most recent information to all our clients. We feel this is an extremely important aspect of being above an average sales team. This is what enables us to suggest, properties, activities, tours that match our client’s needs and preference.
Professional customer oriented consultation providing hassle free travel. Email capabilities for convenience and prompt booking and information. Creative but persistent approach to advise the most appropriate travel arrangements and identifying the best possible value for the seasoned traveller & those clients new to the world of travel.
We pride ourselves in customer satisfaction, a large percentage of our bookings are from repeat clientele while much of our new business is from partnerships with other travel agents [suppliers] and word of mouth recommendations.